Return & Exchange

Return & Exchange Terms & Conditions

• Return and exchange can be done within 7 days after the date of purchase.

• If the return or exchange is due to change of mind, the item must be in its original purchase condition and not defaced in any manner.

• Delivery costs associated with the return of the product will not be covered by Ariki.

Return & Exchange Process

• Get in touch with our customer service at enquiry@ariki.com.sg.

• Indicate the order number, name of the item, and reason for return or exchange.

• Request will be reviewed and our customer service team will get back to you within 2 working days.

Refund Policy

• Refund applies only to damaged purchased items due to genuine mishandling.

• The refund process will take 7 to 14 business days to reflect in your bank statement, depending on the respective bank’s processing time.